How does 24/7 access work?
When you join, we give you your own door code. Use it to get in any time, day or night. Staff are on site Monday through Friday from 7am to 7pm, and Saturday from 8am to 2pm.
What are your staffed hours?
Monday through Friday, 7am to 7pm, and Saturday, 8am to 2pm. Members can still train any time, day or night, with their door code.
Do I have to sign a contract?
No. Monthly memberships are month-to-month with no junk fees, billed on the 1st of each month. If you'd rather pay once, the paid-in-full option covers 12 months from the day you sign up.
Are there any startup, annual or other fees?
No. No startup fee, no annual fee, no maintenance fee. Just your monthly fee, billed on the 1st, and you can cancel anytime.
When will I be billed?
Monthly memberships bill on the 1st of each month. If you join partway through a month, your first month is prorated, so you only pay for the days that are left. After that, it's your regular monthly fee on the 1st.
How do I update my card?
If you joined online, go to dominationfitnesskuna.com/update-card and enter the email you signed up with. Our payment company, Stripe, will email you a secure sign-in link. From there you can change your card and see your receipts. If you signed up in person, stop by during staffed hours or call (208) 576-8063.
How do I cancel?
Come in during staffed hours and sign a cancellation form, or send notice by certified mail. Cancellations need to reach us at least 10 days before your billing date to stop the next charge.
Can I bring a guest?
Guests need their own pass. A day pass is $10 and a week pass is $20. Buy one online and the guest's door code is emailed right away.
Does my day pass count toward a membership?
Yes. Buy a $10 day pass, and if you join within 7 days, that $10 comes off your first month. Join with the same email you used for the pass so we can match it up.
Who does a family membership cover?
A family membership covers parents and their kids ages 12 to 20. Anyone outside that, including kids 21 and older, other relatives or roommates, needs their own membership.
How old do I need to be to join?
You need to be 16 or older to sign up for your own membership. Kids 12 to 15 can train on a parent's family membership.
Do you have a kids area?
Yes. The kids area is open during staffed hours (Monday to Friday 7am to 7pm, Saturday 8am to 2pm). It isn't supervised, so kids stay in their parent's care while you train.
How does paid in full work?
Pay once and you're set for a full year. A single membership is $299 and a family membership is $699. Your year starts on the day you sign up.
Is my first training session really free?
Yes. Your first visit is a free consultation. You'll sit down with a coach to go over your goals and experience, see where your strength and flexibility are today, and find out if training together is a good fit. A workout program isn't part of it. That gets built once you start training.
Do you have an InBody scanner?
Yes. We have an InBody body composition scanner. It breaks your weight down into body fat, muscle and water, so you can see real progress even when the scale doesn't move. New members get their first scan free. Ask at the front desk during staffed hours, or bring it up at your free consultation.